Statement on Health Staff Performances in Zambia
The quality of healthcare in Zambia depends not only on infrastructure and resources but critically on the professionalism and conduct of health staff.
A concerning trend has emerged where some personnel pay others to cover their shifts, which undermines accountability and compromises health outcomes, contributing to a weakened delivery system.
Introducing biometric attendance systems could help safeguard the sector against such practices and improve accountability.
While many healthcare workers demonstrate dedication and competence, challenges such as resource constraints, high workloads, ethical lapses and poor patient communication continue to affect positive developments on service delivery.
To ensure a principled, patient-centered healthcare system, it is essential to strengthen ethical standards, provide continuous training, enhance supervision, and implement staff motivation strategies.
These measures will help deliver better health outcomes and build public trust in Zambia’s health sector.
