Govt Unveils New Electronic Registry System to Enhance Public Sector Service Delivery

The Zambian government has developed an advanced electronic registry system aimed at improving service delivery and securing information across the public sector. 

This announcement was made by SMART Zambia National Coordinator, Mr. Percy Chinyama, during the 51st annual general conference of the Library and Information Association of Zambia (LIAZ) held in Livingstone on 22 Auugust..

Set to be rolled out in 2025, the electronic registry system will feature an inventory of each file, making data storage and retrieval more efficient for registry personnel. 

Mr. Chinyama highlighted that the system is designed to create a seamless experience for managing public sector information, marking a significant step forward in the government’s digital transformation agenda.

Addressing the conference attendees, Mr. Chinyama also urged LIAZ members to embrace data-driven approaches and actively participate in the ongoing transformation within the country. 

“LIAZ must be part of this national shift by integrating data into their operations and supporting the transformation efforts,” he stated.

Technology and Science Minister Felix Mutati, who was represented at the event by Southern Province Permanent Secretary Dr. Namani Moonze, also delivered a powerful message to LIAZ members. 

He challenged them to adapt to innovative methods of executing their duties, emphasizing that the rapid pace of the digital era necessitates a transformation in how information professionals operate. 

“The digital era is reshaping our landscape at an unprecedented pace, and it is crucial for those in the information sector to move with the latest technologies,” Mr. Mutati noted.

LIAZ President, Mrs. Mutinta Nabuyanda, echoed these sentiments, describing librarians and information personnel as the bridge between tradition and innovation. 

She emphasized the dual role of information professionals in harnessing digital advancements while remaining committed to accessibility, preservation, and the core principles of information management. 

“In this evolving landscape, we must navigate the challenges of managing information as both an asset and a responsibility,” she said.